Faq

Book Now Book Now Book Now

Frequently Ask Questions

How Often Is Business’ Trash Picked Up?

We collect trash monthly, weekly, biweekly, and every day. Depending on your need for collection, we can schedule pick-up services that are feasible for your business. For instance, hotels and restaurants might need daily collection services to keep their facilities clean. Whereas retail stores can do with biweekly service. Thus, the frequency of collection depends on the nature of your business. Together, we can work out a schedule that meets your business demands.

Where Will My Business Trash Cans Be Located?

Ideally, you should keep the dumpster where it is easy for our collectors to pick it up. You can keep the trash bin at the back of your premises. However, before the scheduled pick-up time, try to move the trash dumpster in front of the premises, where our collector can easily spot and collect it.

 

What Size Container Is Right For My Business?

A 2-yard front-load dumpster is right for a small business and can fit approximately 12 garbage bags. Meanwhile, an 8-yard front-load dumpster is the right choice for larger firms and restaurants and can hold approximately 56 garbage bags. Roll-off and open-top containers can range from 10-yard to 40-yard options.

 

3 Yard Bin. 6 feet long x 3.5 feet wide x 4 feet tall 4 Yard Bin. 6 feet long x 4.5 feet wide x 4 feet tall 6 Yard Bin. 6 feet long x 6 feet wide x 5 feet tall 8 Yard Bin. 6 feet long x 6 feet wide x 6 feet tall. 10 Yard Bin 15 Yard Bin 20 Yard Bin. 30 Yard Bin.

Where Do You Offer Your Services?

We extend our services New York Mills, Ottertail, Henning, Deer Creek, Bluffton, Wadena, Verndale, Wolf Lake, Sebeka, Menahga, and Surrounding Areas. To check if we extend our services in your area, don’t hesitate to connect with us.

Can I Change My Pick-Up Schedule?

You can definitely change your pick-up schedule as per your convenience. Just connect with us to revise your pick-up schedule. Accordingly, we will collect the accumulated trash. However, please note that the rates can vary based on the changes made to your pickup schedule.

Do I Need To Segregate Trash?

Yes, you must segregate the trash collected, keeping in mind the list of trash we do and do not accept. Based on it, segregate your collected trash, and our trash collectors will pick up the trash from the dumpster.

How Many Times Can You Pick Up the Trash?

We can pick up the collected trash as per your chosen schedule. It can be one, two, or three times a week. Our team will reach your location and empty the collected trash cans placed outside your property.

What If I Miss My Pick-Up Schedule?

In case you have missed your trash collection schedule, you can wait for the next cycle of collection to pick up all the trash. Or else, you can reschedule your pick-up date with us. You can even pre-pone, postpone, or cancel your pick-up date if you will be out of town. However, in such an event, you must let us know beforehand.

Are You Available 24*7 For Customer Support?

Yes, for any queries related to our services or any complaint, we are available 24*7 to take your call. You can connect with our customer support team to get any queries resolved. Let our experts guide you to find answers to your problems.

How Do I Connect With You If I Have to Book a Pick-Up?

To schedule your trash pickup, you can fill out our website form. Or else, you can straight up ring us to book your pick-up date and time.

What Kind of Trash Is Acceptable to Us?

We accept varied types of trash, which include fiber, plastic, metals, and glass. In the category of fiber, we accept trash such as brown grocery bags, beer and soda cases, cake and snack boxes, cardboard (non-plastic-lined), catalogs, cereal boxes, magazines, office or school papers (all colors), junk mail, newspapers and inserts, pizza delivery boxes, broth boxes, drink boxes, juice cartons, milk cartons, and more.

 

In the category of plastics, we accept: berry containers, juice containers, milk jugs, plastic containers #1, 2, and 5, water bottles, yogurt tubs, butter tubs, and more.

 

In the metals and glass category, we accept aluminum cans, steel food cans, beer bottles, and glass containers that contain food or beverage products.

Which Size of Roll-Off Dumpster Is Suitable for My Business?

Selecting the right size of roll-off dumpster is essential for your business. It can help to smooth out your work. Depending on the size of your business and the volume of trash you produce, the size of your dumpster may differ. Our experts will help you select the right size roll-off dumpster that can meet your business needs.

Can I Move The Roll-Off Dumpster?

No! We can conveniently place the dumpster wherever you want. Upon placing the dumpster, please do not change the position of the roll-off dumpster on your own. Forceful movement can cause damage to the underside of the roll-off dumpster. Therefore, we urge you not to attempt to move the roll-off dumpster.

Are You Open Everyday To Collect Trash?

We are open almost all day to pick up and collect trash from your residence. This includes most holidays, including Sundays. However, except for a few days when we are non-operational, such as Christmas Day, New Year’s Day, Memorial Day, and Labor Day, if there are days where we are either non-operational due to unforeseen circumstances or delayed due to weather-related problems, we will update you about it on our website or Facebook page.